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FR / RR / 02 Respond & Recover The platform

Medical & Cyber Logistics

The fault-logging platform that built the firm. FaultReady's operational logging platform keeps equipment faults, assets and response workflows visible from ward to estates. Built inside NHS estates; one capability among ten.

How it works

QR on the device. Fault on the screen. Audit trail from report to fix.

Ward staff scan a QR sticker on any piece of equipment. The fault posts straight to the right estates queue with photo, severity and ward context. Estates triage. Engineers fix. Everyone sees the same trail, from open to closed, with the audit ready when the regulator asks.

The platform is in production. It is one capability among ten, and the heritage piece in our portfolio. New deployments and NHS trust pilots are evaluated on a case-by-case basis.

Capabilities

What ships, what it costs you to add.

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Fault reporting via QR

Print, stick, scan. Faults captured with photo, ward, severity and reporter identity.

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Ward view

Live status for the ward team. Outstanding faults, equipment-out-of-service, expected resolution.

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Estates dashboard

Triage queue, engineer assignment, escalation, SLA tracking. Filter by ward, equipment type or severity.

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Audit trail

Every transition logged, signed and exportable. Built for the regulator's question, not the dashboard demo.

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Asset register

Equipment cataloguing with QR generation, location and maintenance schedule.

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Reporting

Operational, executive and regulatory reports. Standing scheduled, ad-hoc on request.

Pricing & pilots

Pilot-first. We onboard one ward, then expand.

Pricing is per-ward, per-month, with a one-off setup. Pilots run for 30 days at a single ward, no commitment beyond. We do not publish a price list because the discount structure depends on trust size and the number of estates teams. Email for a quote and we will respond within one working day.

Access

Access the FaultReady logging system

For teams already running a pilot. Open the live tools: report a fault, manage your ward, or run the estates dashboard.

Access the logging system

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