Ward staff scan a QR sticker, log the fault instantly, and your Estates team gets a live repair queue. No logins, no training, no IT involvement needed.
When reporting relies on email or paper forms, faults get lost. Equipment stays out of service long after it should be fixed.
Without a live queue, ward managers have no idea what's been reported, what's in progress, or when their equipment is coming back.
Nurses use faulty equipment or borrow from other wards rather than navigate a slow reporting process — a real patient safety concern.
No NHS IT involvement needed. No patient data touched. Just QR stickers, a browser, and a very short learning curve.
We generate unique QR codes for every piece of equipment and post weatherproof vinyl stickers to your ward. Nothing to install.
Day 1Any phone camera. No app download. No login. Staff scan the sticker, pick a fault type, optionally add a photo, and tap Submit.
InstantYour Estates team sees a live repair queue sorted by urgency and ward. They acknowledge, update status, and close jobs directly in the dashboard.
Real-timeWard managers and ops directors get a PDF report of fix times, recurring faults, and equipment performance — ready for governance meetings.
MonthlyBuilt specifically for NHS hospital environments — not adapted from a factory CMMS.
The fastest fault reporting experience in any NHS environment. Scan, describe, submit. Works on any device, any browser, with or without a hospital account. Staff are reporting faults within 60 seconds of their first time using it.
A real-time repair queue for your Estates team. Sortable by ward, urgency, fault type, and age. Status updates push back to the reporter automatically.
Ward managers see only their ward's equipment. At a glance: what's broken, what's in progress, and what's recently fixed.
Auto-generated monthly PDF reports with fix times, recurring fault patterns, and equipment health scores. Built for CQC and board sign-off.
Hosted on AWS UK London region. DSPT aligned. ICO registered. Cyber Essentials certified. No patient data processed — ever.
No integration required. FaultReady is a standalone tool that complements your existing systems, not another thing your IT team has to manage.
Report a fault in 30 seconds without leaving the ward. No training needed. Just scan and go.
A live, prioritised repair queue instead of a inbox full of emails. Update status from your phone, on the go.
Live visibility into your ward's equipment status and automated reports for governance meetings.
All plans include unlimited users and full support. Cancel anytime. Start with a free 3-month pilot.